On Monday, Intel confirmed a patch to address the “root cause” of elevated voltage issues for its 13th and 14th Gen CPUs, expected in mid-August. However, if a processor is already crashing, the patch will not reverse the damage. According to Tom’s Hardware, the degradation is irreversible, a fact Intel did not deny. The patch aims to prevent future issues, and users should update their motherboard BIOS immediately. Intel spokesperson Thomas Hannaford acknowledged high voltages are a primary cause, but not the only one, with some failures traced to an oxidization manufacturing issue resolved last year.
Despite inquiries, Intel will not recall or halt sales of these chips. The company is not commenting on potential warranty extensions or the number of impacted units. Intel advises contacting customer support for those experiencing issues, but no proactive warnings to buyers are planned. The company assures that the patch will prevent future degradation for processors not yet affected, applicable to any 13th or 14th Gen desktop processor consuming 65W or more power.
Intel continues to support customers with faulty processors but has not provided detailed plans for warranty replacements or handling defective units post-supply. Users should adhere to Intel Default Settings and keep BIOS updated. For those needing assistance in identifying chip issues, Intel suggests the Robeytech test.
